IT Maintenance and Support Services
KIDDER SYSTEMS Data Center Services includes:
- Hardware Maintenance
- Hardware Installation
- IMAC support
- Data Backup and Archiving
- Deinstallation, removal and disposal of silos, mainframes and other components
KIDDER SYSTEMS software support includes:
- Operating system's support
- Patch management
- Data migration and application migration
- We repair the following types of tape drives and tape libraries: HP, IBM, STK, Dell, Exabyte,Fujitsu, Quantum Seagate , Sony and others. Our technicians thoroughly inspect then repair worn and defective parts. A Final bench test is run using test specifications to insure the highest quality of repair.
- Free estimates are offered on all tape drives. We provide a 6 month warranty, and our normal repair time is 5-7 days.
KIDDER SYSTEMS provides computer maintenance services throughout the United
States. We provide services from personal computers to high end mainframes, storage
and networking, 24 hours a day, 7 days a week, 365 days a year. Our trained technicians immediately isolate the problematic component, correct or replace it if necessary. All along following the MFQ's documented procedures.
Our maintenance programs are designed to provide our customers with a comfortable
service call procedure. Our US call center routes the request to the assigned field engineer through our centralized dispatch desk.
We provide support on a wide variety of systems, storage and networking equipment. The following are some examples...
| Sun |
IBM |
DELL |
HP |
Networking |
Other |
Blade Sparc SunFire 9xxx SL Libraries Storage
|
Blade P Series Z Series X Series DS Disk TS Storage |
PowerEdge Blades Rack Powervault |
Proliant Blade HP 9000 ALPHA HP 3000 |
Juniper Cisco Nortel Extreme Networks |
Fujitsu DEC STK Unisys |
Benefits of going with KIDDER SYSTEMS for IT maintenance and support services
- We provide full service Hardware Maintenance and Data Center Services
- Excellent Field Engineers Ready for Dispatch 24 x 7
- We Service All Major OEM's.
- We maintain a Nationwide Presence
- We provide Standard and Customized Services Level Requirements
- Very Quick Response Time