About Us

Kidder Systems is headquartered in Eagan, Minnesota, minutes away from the Minneapolis International Airport. Our location helps assure the commitment to our customers that their orders are going to be delivered on time and without delay. The company has over 20 years of experience in providing solutions worldwide such as configured systems, storage, parts and peripherals to our customers.

A valued service we also provide our customers is for them to have the ability to use hardware they are phasing out towards a new purchase, or in some cases, a straight buy out of their existing surplus hardware will take place.

Kidder Systems Technical Support Staff is available for telephone support, installations, and maintenance/service contracts. What sets Kidder Systems apart from other companies in this industry is the quality of service we provide our customers.

Customer comments:

“We would like to say thanks for the excellent level of service that Kidder Systems has provided us. They have gone above and beyond when it comes to delivering on our orders. Being an IBM outsourcing project ourselves, we realize how difficult it can be at times to work through the red tape and get to the point. It is very reassuring to know that we have Kidder Systems doing everything possible to ensure that our orders are completed effectively in a timely manner.”

“I wanted to personally compliment your company. We have worked with you in the past, and you have never let us down. Our upper management has been pressing my department to get these cables we forgot to order, and utilize the storage we purchased from you. You have been very patient and helpful working on this issue with your distributor in order to have these cables expedited. Your distributor has not been very helpful in this regard, but you stayed on top of the case. Again, thank you so very much!”

“Here are some very positive comments on your companies performance. I would also like to add my thanks for all your assistance and for going above and beyond in getting the hardware to us on a Saturday…As we all know, obtaining the hardware for our recent upgrade to the Shark involved quite a struggle that resulted in the order being completed much later than we had hoped. It should be noted that even though the causes for the delay were beyond their control, the vendor immediately sent out one of its sales representatives to personally deliver the order to us on a Saturday morning once the hardware had become available. Their doing this allowed us to have everything installed and running the following Monday morning and minimized the impact the delay was having on the project.”

“Bill from Kidder Systems has been working with me and IBM for the past month to verify all the necessary FC (feature codes) that are required for this upgrade. The Magstar is a complicated device and requires expertise that not every hardware reseller has. Bill is meticulously familiar with our configuration, due to past upgrades we have purchased from him. He has proven to stand behind what he sells and provides on-going phone support after the sale that others simply do not or would charge us for. We have benefited an enormous amount from his free technical support after the sale. He has proven to be a valuable partner for us over the years.” (Justification from a customer to his purchasing department, on why a bid should be single sourced to Kidder Systems).

All reference’s are available upon request.